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Privacy Policy
Last updated: 30/12/2025
 
1. Who we are
This website is operated by Canterbury Leisure.
We are committed to protecting your privacy and ensuring your personal data is handled safely and responsibly.
 
Contact details:
Email: Admin@canterburyleisurekent.com
Website: www.canterburyleisurekent.com
 
2. What personal data we collect
We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Booking details (such as activity, date, time, and number of players)

  • Enquiry information submitted via forms

  • Communication history (emails or messages sent to us)

  • Website usage data (via cookies and analytics tools)

We only collect personal data that is necessary for us to provide our services.
 
3. How we collect your data
We collect personal data when you:

  • Make a booking through our website or booking system

  • Submit an enquiry or contact form

  • Contact us by email or phone

  • Sign up for updates or marketing communications

  • Use our website (via cookies and analytics tools)
     

4. How we use your personal data
We use your personal data to:

  • Process and manage bookings

  • Respond to enquiries and customer service requests

  • Communicate important information about your booking

  • Improve our website, services, and customer experience

  • Send marketing communications (where you have given consent)

  • Comply with legal or regulatory obligations

We will never sell your personal data to third parties.
 
5. Legal basis for processing your data
Under UK GDPR, we rely on the following lawful bases:

  • Contract: to fulfil bookings and provide services

  • Consent: for marketing communications

  • Legitimate interests: to operate and improve our business

  • Legal obligation: where required by law
     

6. Marketing communications
If you opt in to receive marketing communications, we may contact you by email with news, offers, or updates.
You can opt out of marketing communications at any time by:

7. Cookies and tracking technologies
We use cookies and similar technologies to improve website functionality and analyse usage.
For full details, please see our Cookie Policy.
 
8. Third-party services
Our website is built using Wix, and we may use third-party services such as:

  • Online booking systems

  • Analytics tools

  • Embedded content (e.g. maps or social media)

These third parties may process personal data in accordance with their own privacy policies. We ensure appropriate safeguards are in place where required.
 
9. How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Personal data is only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
 
10. Your data protection rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact us using the details above.
 
11. Complaints
If you believe your data has been handled incorrectly, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
 
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
 
13. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
 
Canterbury Leisure
Email: Admin@canterburyleisurekent.com
Website: www.canterburyleisurekent.com

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